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  • FREQUENTLY ASKED QUESTIONS (FAQs)

General Satisfaction

Your experience is appreciated

Council housing within Stoke-on-Trent is managed and maintained by the city council in partnership with Kier Stoke.

We own and provide a range of landlord services to 18,500 properties and 363 leaseholders. In addition, we manage 1,100 garages and 55 shops. Tenants can get help from our local Centres, plus teams based at the 1 Smithfield. The services are also accessible via our call centre and one-stop shops, offering a range of council services.

 

Other Surveys Available

There are other surveys that you may wish to complete.  These include:-

Lift Renewal Works –

Central Heating –

Estate Improvement Works –

Disabled Facilities

Empty Homes

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