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FREQUENTLY ASKED QUESTIONS (FAQs)
Improvement Works Feedback
Improvement Works Feedback
Tell us about your experience
Project name
Rewire Satisfaction Surveys
Were you happy with the amount of information provided to you before work started?
Yes
No
Comments
Did we give you enough notice before work commenced?
Yes
No
Comments
Did staff and contractors wear and show ID badges?
Yes
No
Comments
How courteous and helpful did you find the workforce?
1
2
3
4
5
6
7
8
9
10
1 being poor and 10 being excellent
At the end of the working day, was the site left clean and tidy?
Yes
No
Comments
Were you happy with the amount of communication during the works?
Yes
No
Comments
How satisfied were you with the overall quality of your home?
1
2
3
4
5
6
7
8
9
10
1 being poor and 10 being excellent
How satisfied are with your neighbourhood as a place to live?
1
2
3
4
5
6
7
8
9
10
1 being poor and 10 being excellent
Any further comments?
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Where is your nearest Local Housing Office
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Abbey Hulton
Bentilee
Blurton
Burslem
Chell Heath
Hanley (Smithfield 1)
Longton
Meir
Stoke (Civic Offices)
Tunstall
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Are you willing to provide us with some additional monitoring information?
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Please note: Monitoring information helps us identify trends and gaps in our information gathering, enabling us to provide more detailed evidence to management and service providers about services we provide with the aim of improving.
Monitoring Information (optional)
Gender
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Male
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Transgender / gender reassignment
Prefer not to say
Unknown
Age range
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Under 18
18 - 25
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36 - 45
46 - 55
56 - 65
66 - 75
75 +
Prefer not to say
Unknown
Martial status
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Civil partnership
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Unknown
Do you have a disability?
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Yes
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Ethnic origin
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