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GET INVOLVED WITH STOKE COUNCIL
CUSTOMER COMMENTS
Central Heating Programme
Central Heating Programme
Tell us about your experience
Project name
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Bankhall improvement works
Downfield Place
Drakeford Grove
Newcastle Street
High rise communal improvement works
Lift renewals
Brindley Ford improvement works
Brocklehurst improvement works
Chell Street improvement works
Newford improvement works
Noblett Road
Smithfield Court
Apartment Remodels
Were you happy with the amount of information provided to you before work started?
Yes
No
Comments
Did we give you enough notice before work commenced?
Yes
No
Comments
Did staff and contractors wear and show ID badges?
Yes
No
Comments
How courteous and helpful did you find the workforce?
1
2
3
4
5
6
7
8
9
10
1 being poor and 10 being excellent
At the end of the working day, was the site left clean and tidy?
Yes
No
Comments
Were you happy with the amount of communication during the works?
Yes
No
Comments
How satisfied were you with the overall quality of your home?
1
2
3
4
5
6
7
8
9
10
1 being poor and 10 being excellent
How satisfied are with your neighbourhood as a place to live?
1
2
3
4
5
6
7
8
9
10
1 being poor and 10 being excellent
Any further comments?
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Where is your nearest Local Housing Office
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Abbey Hulton
Bentilee
Blurton
Burslem
Chell Heath
Hanley (Smithfield 1)
Longton
Meir
Stoke (Civic Offices)
Tunstall
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Please note: Monitoring information helps us identify trends and gaps in our information gathering, enabling us to provide more detailed evidence to management and service providers about services we provide with the aim of improving.
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